This was my first time ordering from this site and I've had a horrible experience. Something that should be known beforehand is that you can't return something until they approve it for return. I ordered a dress in the wrong size and they won't let me return it. I am not happy about the huge waste of money. The second thing that I ordered hasn't even shipped yet. DO NOT ORDER FROM THIS SITE!
This link below is proof that this site is trash.
http://www.buzzfeed.com/sapna/say-no-to-the-dress?utm_term=.lk0gNpqJgb#.qqZ14N6V19
(I have finally received the rest of my order and it came in the wrong color. Seriously, do not waste your time on this site.)
Dear Elisa,
Thank you for your recent message.
We are sorry for the way you feel about us.
Sammydress offers a 30 day warranty to return the products to us for a refund or exchange.
To know more about it, please review our warranty and return policy on our website: http://www.sammydress.com/m-article-id-16.htm
To contact our Customer Service manager to examine your case, please submit a ticket via our support center here http://www.sammydress.com/m-article-id-12.htm in "making a complaint" section.
We would verify the issue and try our best to assist you.
Thank you for your understanding.
We are looking forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/