In March of this year, my daughter bought a unique shirt on Wanelo and was very excited to give this as a birthday gift to her new bestfriend at her new middle school about 6 weeks later but... NOW 3 MONTHS LATER we are STILL waiting to receive that cool shirt or a REFUND TO MY CREDIT CARD and a honest explanation to what happened to our order in the first place! I am very disappointed that a such a POPULAR SHOPPING SITE FOR TEENS is treating their customers with such little respect and teaching unaccountability of their business actions. So I will send ANOTHER EMAIL to "someone" who will hopefully fix our problem ASAP or we will never shop on this site again.
NOT TOO GOOD FOR PROFITS I AM SURE IF THIS HAPPENS TOO OFTEN.
Hi Elisa - So sorry you haven't received a response on this yet. Can you please email us again at shopping@wanelo.com with your daughter's order number and/or Wanelo username? We'll make sure to get to the bottom of it. Thank you.