Electa L.

I ordered a set of towels on November 6 and today is 12/16/15 and still no towels for another 7-10 business days.

I have had to call four times (so far) and each time I have been given some type of misinformation and false hope. The first time, I was told because of the mix up (which I took responsibility for the apartment number missing) I would get a shipping refund. Then, I was told 5-7 business days the item should be returned and shipped out (twice). Finally, today I was told, we just got the item back and we will "see if we can reship or just get your money refunded in 7 - 10 business days". I was so angry, I asked for a supervisor and Alex advised I should have checked the address and none of this would be happening.

I have never been treated so condescendingly in the midst of the longest return (since 11/26/15 the item has been on it's way back and finally made it back today).

Save your money or aggravate yourself with poor service.