Elain C.

I have purchased several items from this company over the last few months, and I was a little surprised to discover a few "negative Nelly," reviews here [although not very many] because every time I have bought anything my experiences have been nothing but positive. I suppose, no matter how hard the company tries, they are always likely to fall short of some people's requirements. As they say – you can't please all the people all the time. I would definitely recommend them, for the following reasons:

One. They are considerably less expensive than almost any other jewelry supplier I've come across. I would hazard a guess that I saved about 60% of the cost of the earrings I bought recently by buying them from primestyle. That is not to say that you could save 60% on everything you buy – at least I don't think so – but I spent a long time researching prices before finally deciding to buy here. I really don't know any other companies that are capable of offering the sort of discounts the primestyle can provide. And it is easy enough to go and do your own research – all you need to do is make a note of the products that you are interested in, and specifically make notes of the carat weight, cut, clarity and quality. Then go as into a mall or jewelry store in the high Street, and make a comparison. It's not rocket science.

Two. Their customer service is comparable to just about anything I've ever come across. Not only do they have an online helpline, they respond to email queries very, very quickly. The one time I did have a problem, when I contacted them, they found a solution almost immediately, and it turned out to be the shippers that were at fault: somehow somebody had mistakenly entered the wrong tracking number into the system, and my package went missing. The customer service center at primestyle found the problem immediately, dealt with it, and I had my delivery almost as quickly as if there had been no mistake.

Three. They offer a fantastic lifetime warranty, guaranteeing anything you buy from them is genuine, authentic and of the same quality and value as they represented it to you at the time of purchase. So – as always you done your research properly you only have yourself to blame if you end up overpaying for something. And, as I mentioned in my first point, it is easy enough to do the research for yourself.

I have had very good experiences using this company, and I wouldn't hesitate to recommend them to anybody else. The best thing to do is see how many positive reviews they have gotten, and make your own decision.