Ekaterina D.

I used Freelancer three times so far. I have to say that you get a lot of bids for s single project however their payment policy is the worst! First time the project was split into two milestones. I thought that they will only take the first payment I released and the second will come out of my account when it's time to pay. Not so! They took the first payment out of my credit card account and then continued to bang the card until they got the second payment. I don't think that's even legal! Supposedly they put the money into my Freelancer account. Good luck taking your money back from that account! The third project cost me overdraft fees because they took ALL the money for the three separate milestones which was over $3k. I only released one! I spent my entire day going back and fourt with my freelancer and their customer service reps just to get a bunch of lousy answers. My freelancer was just as shocked as I was. Needles to say my money is still in their Freelancer account "because the transaction is pending". Everyone who has a merchant account will tell you that transaction always can be reversed while pending. The middle man simply doesn't want to lose the money! Would not recommend this company to anybody.