E K.

I bought a voucher for an event taking place last Saturday evening. There were 2 locations listed on the voucher, so my friends and I picked the one closest to us. We arrived to find it completely dark inside, curtains drawn, doors locked. The contact number listed on the voucher connected me to a random hotel 20 blocks away that apologetically told us they had no idea what event we were asking about, and that several other people had also called them. We looked up the phone number for the second location (as this was not listed on the voucher) and called to ask if they were holding the event--they, too, had no idea what we were talking about. A few other girls who had purchased the same voucher showed up, and we all ended up leaving very disappointed and feeling like we were scammed.

I called livingsocial the following morning, they told me they would need 48 - 72 hours to look into the issue. Both my friends called in several hours later and were IMMEDIATELY issued refunds. I called again the next day and the customer service representative said there was nothing he could do, I would have to wait, and he had no record of any other complaints for this voucher (even though I know 100% that AT LEAST 2 people called). A week later, I received an email from livingsocial asking me to be patient as they were still looking into the issue.

Be wary of events you purchase from them and be prepared that they may be completely unwilling to help you with any issues.