Eithne G.

I ordered a dress from JJsHouse.co.uk on Wednesday 22 July and paid £17 for shipping! I received an email today to say it has been despatched. Imagine my horror when I received a text message from DHL saying I must pay £26 before they will deliver the dress. The dress cost £99 so really it has turned out to be very expensive. I assumed by the web address I was ordered from the UK but seemingly not. I have searched the small print and can not find anywhere that says I will have additional costs! I really hope the dress fits and is worth it after all this.

UPDATE.
JJsHouse contacted me today to say they will refund the £26 charge so I'm happier now. Just hope the dress is as nice as it looks but I'm not holding my breathe after reading these reviews. I will of course update this review accordingly.
UPDATE.
Dress arrived yesterday and is great quality and it's really nice except it is at least two sizes too small. It definitely is not the size I ordered! I have contacted them to return it and I am waiting on them replying.
UPDATE.
I returned the dress to a UK address so I was able to do next day deliver which included Track and Trace.
I emailed the very helpful Veronica today to let her know it arrived on Thursday. As she hadn't been updated of the delivery, she asked me to forward the tracking number. I was able to forward her the receipt of the delivery and who signed for it. As soon as she received this, she issued a refund. Very quick and smooth service.
I would use them again only I would make sure I send my measurements as theirs and ours don't match and I was out the price of delivery and return postage.
Great communication though!

Bought a gift for my friend for Carl Thomas Hairdressers through Living Social. The salon booked an appointment for a day when the salon was closed. Salon was being pedantic about booking a patch test 48hrs before. It had to be 48hrs not an hour before or after! After getting nowhere with the salon, I decided to phone and get a refund through Living Social as the salon were not accommodation to my schedule of working all week (as most people do). I phoned and spoke with a guy who asked me to hold... 35mins later I ended this call. I phoned again the following day and spoke with Zara. Zara was as much help as a chocolate fireguard! They can only refund the money if the merchant goes out of business. In my opinion Carl Thomas will be out of business soon if they keep booking clients in when the salon is shut. I advise evryone to forget Living Social and stick with Groupon or Treat Ticket.