Eimear S.’s Reviews of LightInTheBox & more

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Wholesale Clothing

10/9/15

Order made payment made on August 15th 2015 - October 9th still no order received... Getting pissed off with stupid tickets and robot messages! They had no problems taking my money & sending me 100, spam emails a day but cannot pick up a phone! Really angry!

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LightInTheBox F. – LightInTheBox Rep Over a year old

Hi Eimear,
We apologize for the late reply.
If you choose free super saver shipping, it may take 10-20 BUSINESS days which means it can take up to 40 days to deliver. Please note that the delivery time includes processing time and shipping time. And the delivery of the packages is influenced by many factors – especially countries’ customs. If the customer clearance takes a long time, it may cause the delay of package. Super saver shipping company doesn’t update shipping status on their website so the packages can be tracked hardly. Any questions concerning about your order, you can log in and submit a ticket to contact our customer service people for help. Here is the way how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
http://www.miniinthebox.com/knowledge-base/c1169/a2118.html
Thanks!