Eileen T.

I too odered from this company. I received the dress and when my daughter tried it on it was nothing like the picture, in fact it was a horrible mess. There is an underskirt of organza over a tightly fitting lining. The organza is only one lay and is 4 inches longer than the lining. It cannot be fixed as there is a wire in the hem. The lining part of the skirt is all bunched up and the beading on the bodice looks nothing like the picture. I have contacted Izzi dress every day and their response is a version of one of their email's below "We are very sorry for didn't let you satisfied with the dress, the dress is not perfect, but we already paid the dress fabric cost, labor and shipping cost, the dress is useless for us if you return, so hope you can keep it and make alterations in your local place, we are willing to refund you $13 and offer you 10% discount in your next order, and pay more attention to the quality in your future orders." The dress has to be taken apart and redone to even begin to be wearable and no one I know is going to do that for $13. So they acknowledge the dress in not perfect, but they are telling me to keep it and get it fixed. In other emails they are telling me to sell or give it as a gift. Sure they have a return policy but I am asking for them to fix a defective product. Visa and MasterCard should revoke these fraudster's merchant numbers