- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I had a problem which was rapidly resolved by using your chat line
I bought over 40 products. I love you site
Your site crashed and removed most of my items from my bag and put back in some I had deleted. It took me couple of hours to redo the order by which time the prices had considerably increased. So I vastly reduced my original bag.
Happy with the products.
Love the products
The shopping bag that I put through and for which the payment was to be$412.50 and had about 40 or so items. When I went through to pay there were only 30 items in the bag. None of the jewellery and 9 missing items of clothing How did this happen and what can I do? If I make another shopping bag I will probably be charged postage as it won't qualify for free postage. What a horrible mix-up.
* JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Found the charges a little confusing. Overall good value
We have been having problems with having the correct values applied to our packages and we have been upset at the recent hike in the cost of shipping our packages to Australia. Angel has resolved both these issues to our total satisfaction. We no longer feel the need to look for another shipper.
Edward hasn’t received any votes.
Edward hasn’t received any thanks yous.
Edward doesn’t have any fans yet.
Edward isn’t following anybody yet.
Empty.
Dear Customer,
We apologize for any inconvenience caused by the missing items in your shopping bag. We understand that this can be frustrating and we would like to help you resolve this issue as soon as possible.
To assist us in investigating and resolving the situation, please provide more details and a list of the missing items from your order.
We take your situation very seriously and will do our best to investigate this matter and address your concerns. We also sent you a private message for this, please pay attention to check.
Thank you for bringing this to our attention. We appreciate your business and hope to rectify the situation to your satisfaction. Please let us know if you have any further questions or concerns.
Please do not hesitate to contact us via email support@justfashionnow.com. Our customer service team is always here to help
Best regard,
Kary
JUSTFASHIONNOW