Edith T.

I ordered a pair of earrings July 12,2015 and received them July 29,2015 and that only because I contacted PrimeStyle multiple times asking what happened to my order.

I was excited about my earrings when they arrived, but when I took a closer look at the fabrication and quality of the earrings I couldn't believe what I saw.
The fabrication and quality of the earrings was very bad.

I contacted PrimeSyle the day I received the earrings and asked for an RMA #.
The person I talked to told me that the department who handles returns is closed and they
Will be in shortly and that I should call back. After telling him that it is 9:35 a.m. on a Wednesday morning it is simply impossible that there is nobody there that would be able to help me with the RMA #. He then transfered me over to another person which then told me that she will send me an email with the RMA #.

Return Reason: 1.50CT round cut diamonds diamond earrings / Platinum / G-H / VS1-VS2

Earrings won't close properly (loose).
The frame of the earrings is not round. It's uneven and visible by the naked eye.
The prong settings is uneven and just horrible.
The diamonds have a yellowish color to them which they shouldn't, having a clarity of
G-H / VS1-VS2.

All together, the fabrication and quality of the earrings was very bad.

I received and email on August 12,2015 from PrimeStyle stating that they refunded me $395.78 (instead of $425.77 for the 1st installment / all toghether I had 4 installment payments of $425.77).

Now, I assume that the difference of $29.99 is probably the shipping charges that they billed me for, for sending the earrings to me in the first place.

This was the worst experience shopping online! I am very dissapointed!
I do not recomment this vendor to anybody.