Edith H.’s Reviews of NoMoreRack & more

edith's Profile

Review 1
First Reviews
0
Votes 0
Thank Yous 0
Fans 0
Profile Views

95

Contributor Level

Total Points

NoMoreRack

Discount Shopping

“This is by far the worst experience ever!”

1/2/14

This is by far the worst experience ever! I placed my order on 12/14/13 and have yet to receive it. Their claim is that they have customer service representatives 24/7 and this is not so! You will only receive an email which they will respond to 2 days later! Furthermore, their 800 phone number is just a recording! There is no way to communicate with a human being which leads me to believe that the company is run my monkeys! You will not save money is you take into account all the time wasted in trying to chase these fools! AVOID THEM LIKE THE PLAGUE!

Comments (0)
553K Views

Helpful (0)

Thank you

Vincent D. – NoMoreRack Rep Over a year old

Hi Edith H.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.