Edgar W.

I'm going to place the blame for Audible's rotten service and sloppily coded website to the REAL culprits. Amazon has been doing the same sort of economic cannibalism that seems to afflict most of Corporate America. They don't compete, they EAT their competition. Then leave we the people to deal with the residue.
I studiously avoid buying anything from Amazon and so should anyone who cares about what's wrong with our economy.
Choice is power. When our choices disappear we get monopolies charging whatever they please and ignoring any legitimate complaint or just humouring the complainants so they'll go away.
I don't care who's doing it. It's bad for us in the near and far term.
I don't care how rich it's made Mr. Bezos. He's still one of our Public Enemies in economic terms.

Edgar W. Webb
*******@gmail.com

HEY AUDIBLE! It took another bad review from me to get you off the dime and when it did you graciously allowed me to access my library. You know, the library I PAID FOR! There was another library on my account and that's my grandson's. CONNERWEBB is his user name and I can give you his password.
AGAIN... I can't remember our telephone number some TEN YEARS BACK... nor can I remember our email address from that long ago as they've been change several times since then.
My grandson's name is CONNER hence the user name connerwebb. That's CONNERWEBB. I spell phonetically CHARLIE OSCAR NOVEMBER NOVEMBER ECHO ROMEO WHISKEY ECHO BRAVO BRAVO!
I can provide his password as well since I established that for him myself.
GET OFF THE DIME YOU CLOWNS YOU'RE JOB'S ONLY ABOUT HALF DONE.
Judging by the reviews on SiteJabber you're circling the drain while behaving as though security is all you're about.
I repeat. Amazon bought you to eliminate you as a competitor. You're being allowed to die on the vine. Amazon's too cheap to keep your software developed to stay compatible with any OS more recent than XP! What that means for us is a Cold Boot whenever we download any of the content in our library because our computers will be LOCKED UP AND THE CONTENT WILL HAVE TO BE IMPORTED MANUALLY!
AGAIN, THE LIBRARY YOU'RE KEEPING MY GRANDSON OUT OF IS CONNERWEBB AND AGAIN, I CAN PROVIDE HIS PASSWORD.
HOW ABOUT IT? Are you going to pretend to give a rat's $#*! or actually do something to help my grandkid out?

Edgar W. Webb
*******@gmail.com