Received 2 vulcan rdas from ebay that were junk. Could not remove bottom part to access wicks. JUNK. Was told to contact seller but seller has no address or phone. Called customer service and after an hour plus my time on the web i was told that the phone number cant be made public DAH? Than how do you contact seller if they do not return email complaint.is this a store or a RIPOFF? I have heard ebay is trying to compete with amazon, go luck with that. Should have read this site before going to ebay.