Ed C.

I ordered two VIP Silver tickets to Chelsea-Barcelona in Barcelona on their web-site. Later I found that I need to accept their Terms and Conditions which are basically one big scam. I did a search for the references and found that onlineticketexpress has a zero rating and everybody reports it as a scam. I called my credit card company and they gave me clear instructions on how to deal with this guys. Bank liked that I did one good thing when made the order - I wrote them that I want the tickets to be delivered to my address one day before the match. Bank gave a list of instructions on how to proceed with OTE. Of course, there was not tickets delivered on the due date. Instead I got a call from OTE asking to come to Barcelona to pick up the tickets. I told them what my bank told me - I wrote them a letter that OTE accepted the condition to deliver the tickets to home address and failed. I wrote them that I'm talking to bank and bank is willing to pay me the money back immediately and will settle the rest directly with OTE as part of credit card agreement. I also wrote them that I will be in Barcelona and this is their last chance - if they fail I will add travel and accomodation costs. No reaction at all. I came to Barcelona with no hope to get to the match, but I called them around noon and gave them my hotel details. Surprisingly, when I came to the hotels I got two tickets to the match. Clearly, thosre were regular tickets to Barca fan sector, though the location was much better than that of VIP Silver - just 10 raws away from the field and just in the centre, so I could see everything and smell the grass. Painfull, extremely risky, buy it worked for me. Not sure I want to go again for such experience for my own money.