ed a.

The last page of renewal wouldn't let me say "NO THANKS" to the ESA vest. I don't want it and hopefully won't get charged. I tried the CHAT feature to explain but received no answer and then the screen disappeared. Except for that, everything else was easy and fast.

So easy! Let's hope this canvas turns out as well!

These folks are a pleasure to deal with... always cooperative and helpful.

I've been a member for many years, and have actually accumulated over a 1/2 million points since then. My last 2 transactions had some issues so I needed to contact their Customer Service dept. by email. FORGET IT! These people don't even have the courtesy to respond to the emails! They finally resolved 1 issue, but the only way I found out was when I saw my points returned to my account... no email. No explanation! I have currently tried to contact them several times about issue #2, but it's like they intentionally ignore me! It's not a bad site, but I hope you never have to deal with the Customer Service Dept... you will become very frustrated with them... like I am!