DZL J.

Takes one month for delivery and my order arrived incomplete. Customer service repeatedly apologizes but do not have the ability to do anything but try to call the actual vendor on your behalf. In my case, vendor appears to be unreachable as I am still waiting to hear back several weeks later. It's not an effective system and not worth it. Now I've called three times and spoken with three different customer service representatives. I wanted to speak with a manager but none were working at the time I called (approximately 9:30AM EST). I thought I was getting a bargain by shopping at this site, but now I just wish I had gone to the vendor directly and will do so in the future.