Dylan W.

Beware! After a purchase in April they started charging me $9.95 a month for membership. I did not agree too or authorize this charge. It's one of those you will be enrolled unless you specifically opt out or cancel. It's in the fine print on an email or coupon (if you use one). I did not catch it for 3 months. I'm calling Cafepress (not hopeful of a refund), contacting the credit card company (fraud/unauthorized charges), and contacting the state AG, (consumer protection bureau). This is a SCAM, avoid business with cafepress.

BUYER BEWARE! Do not buy from Jollychic. They are only based in China. You cannot return anything, sizes run way way different than in the U.S.

I ordered a coat that ended up with sleeves that were 4 inches too short for a 5' 7" woman. They claimed its a fitting issue and I could pay the return shipping on it. That would cost more than the coat.

Customer service is also terrible. They have no U.S. phone number, again only China. Only contact is by email. Even the 24*7 live chat is not live it is just a way to send a message to jollychic that does not actually get answers. Sending them an email gets you a response that is directed to you paying to ship it back. I doubt you would ever see a refund either. Being based in China they know you cannot go after them to get your money back.

Avoid this company, they are the worst.