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Dylan C.

Contributor Level

Total Points
80

1 Review by Dylan

  • Everbuying.net

11/24/13

SCAM ALERT!@!@!

EDIT:
Ignore what they said, I calculated flat rate shipping via UPS and total it would take 4 business days after shipping for a package to ACTUALLY go through them. If you do not believe me, go use the calculator yourself. I will be expecting my money back in FULL.
Ordered a pack of electronic cigarettes, decided to not put a tracker on it because it costed me an extra $5. Within 24 hours it shipped out, but now I'm on to the 3rd week of waiting. I contacted customer service (the first time) and told them that I have yet to see my order and they said it would take between 10-20 days to arrive. I said "Alright thats not bad" and waited another week and not a thing showed up. At that point I contacted customer service a second time and they told me "It should show up between 15-40 days" Like what am I gonna get next? 60 days? (EDIT: If you read their reply, they said I can ask for a refund after 2 months whooptie-$#*!ing-doo) 100 days? Getting really sick of waiting! Then when I tell them I want my order cancelled and my money refunded they tell me obviously they can't after its already been shipped out. I've ordered products from China before and NEVER have I had this sort of problem or it take NEARLY that amount of time. I have still yet to see anything and in my opinion; it is a scam. Do not buy anything from this website!
Also, they do reply to all negative reviews so when they reply to this its just them telling me once again to "be patient".

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Dylan C.,

Thank you for taking your time to write your review.We regret any inconvenience or frustration that your experience has caused you.

Flat rate shipping will transport hundreds, often thousands, of packages overland by truck or overseas by ship which is much slower than air transport. Due to this very long travel time, occasionally there may be accidents or delays that affect the overall shipping time. This is outside our controland we respectfully ask our customers to be patient and understanding
Sometimes the packages may need more than 2 months to arrive. If you cannot get the package during 2 moths after dispatch, we can offer you the refund or resend a new package to you.

Again, I am extremely sorry for the frustration this has caused you and thank you very much for your patience.

Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com

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