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They said tghey would refund my money for the item never recieved and they have! I did say it would be 10-25 days before I looked at my account but the statement came today and t was recieved.
It is a shame as they promise so much and the items look so lovely. I do hope they look to improving their services.
Thank you SiteJabber x
Tip for consumers:
stick to your guns! they said they would send me a gift??? WTF? they can't send the original order!!
D hasn’t received any thanks yous.
D doesn’t have any fans yet.
D isn’t following anybody yet.
Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear D W,
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
The parcel has been shipped out one day after you placed the order, and it is still on the way for delivery.
The estimate date is 10-25 business days, weekend not included in business days.
Hope you will receive it soon, if you have any further concern, please contact us at http://www.dresslily.com/m-article-id-12.htm
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Dresslily Customer Service