I was expecting the worse after reading these reviews. However, my experience was positive. My email to customer service was responded to within 24 hrs and a UPS return label sent shortly after. Their instructions were clear and I'm expecting them to follow through on the promised refund. Thanks, ideeli!
DT
Hi DT,
You're more than welcome! Thank you for sharing your experience here on Sitejabber. Please always feel free to reach out to us at support@ideeli.com if we can help with anything further. Thanks for being a part of ideeli!
Best,
Jason Faria
Sr. Manager Customer Service