DERMSTORE facebook page been hiding their comments from customers.
Stay away!
This is HOW YOU respond to complaint? Just by hiding it on FB so your other customers wouldn't see it? Very unprofessional, that you just DELETE or HIDE comments that are referring to the bad services you provide and just showing the good ones won't help, eventually ppl will go thru how unprofessionally you handle your business. No denial, Ive SEEN bad comments on your wall and they always tend to disappeared the next day, where did it go? Who deleted it? Who HIDE it? Very obvious.
Will see if this post will be hidden anytime soon, I will repost if you still decide to delete or hide. I don't agree how you do your business, I think you should let everyone of your customers see good AND bad comments/reviews, not just the good ones to promote your store. This is wrong and we have to right to listen what other ppl wants to say.
Stop posting Wonderbrow basically any ads from Dermstore on my fb, its not working and I won't buy again.
I unliked your page and I will not be returning to buy anything from Dermstore.