Drora K.’s Reviews of RoseWholesale & more

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RoseWholesale

Discount Clothing

“Worse service ever!”

12/31/15

I ordered several items from this site. Everything I received was wrong. The shirts I cannot wear, because they have no opening, zipper or buttons. Just hold the, in front of me?! I wanted to return them and wrote to them. They did not answer. After several attempts I told them I will write to PayPal (fortunately, that is how I paid). Then finally they answered and gave me several options, to keep them and receive a bonus, and if I send back it will take long and they will not reimburse untill they receive and check, blaah blaah. I said I want to send back, but I want to be sure I will get the money. My shipping will be only $ 8, and they charged $ 27 for the shipping! No answer. Then I wrote to PayPal and they tried, but the seller did not want to reimburse. They offered $ 12.31 out of $ 74.15, which I declined.
Unreliable? No, robbers. Never ever buy from them.

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Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear Drora K.
Thank you for your important feedback and for letting us about your experience with us.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service.
We can and will do better in the future.
Kind regards,
Rosewholesale Customer Service