D R.

This was a nightmare from beginning to end. Do not stay here. We booked the entire villa through another agency but the owner was totally awful as was the villa. The villa is dirty despite advertising a cleaner three times a week - she did nothing! Owner was informed but she did nothing... Kitchen was appallingly dirty, bedroom was dirty, bathroom cupboards were dirty, lounge smelt of cat urine, we were left with their cat to feed, nothing was ready for our arrival, owner's dog was sick on the veranda, none of the televisions worked... Fine if the owner wants to live like that but not If you RENT IT OUT! On top of that, we returned one evening to find another couple inside our villa claiming to have rented out a room with breakfast via Booking.com! Bear in mind we have all our belongings there and trusted the 'cleaner' to have locked the front door on leaving... not! Booking.com were not at all helpful, informing me that they would not respond to my emails as we did not book the villa through them! They were at fault with the double booking of this villa but remained silent and the owner of the villa denied any responsibility - bear in mind that we had to sort this out on our own spending quite a bit of time and hassle. A holiday... No! Booking.com refuse to acknowledge any review as we did not book through them but the photos and amenities they advertise are not as they are in real life - none of the agencies go and look at these properties but rely on reviews from their own customers and if they are negative, they do not advertise them! Beware!