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Replaced our kitchen appliances last year before Christmas hoping to have them prior to having everyone over for dinner Christmas day, we didn't get them till end of January, in august our dishwasher had a problem and was shutting down, logged a service call and with 48 hours the tech called us and said he had the part to fix it and he came the next day, when he arrived he had no idea why he was there we had to explain the whole situation to him, he then pulled the dishwasher out and said the tub was leaking at a seam and would have to replace the whole unit, it took 6 weeks from the time we made the call to Samsung until they finally replaced the unit. The new unit was fine until it starting not cleaning as good as it did after only having it for 2 months, and we found a gasket laying in the drain. Once again I called Customer service and was told I would hear from a service tech within 48 hours, they also gave me the number of the repair company to call and " make sure they got the call " so I tried calling several times to be told that the lines voicemail is full. Received a message from the repair guy asking me to call him back I tried several times and again was getting a message the user you are trying to reach is unavailable and has not set up his VM. I finally 2 days later got another call from the service company with a girl telling me the part we needed was in and they were coming to fix it, I asked how she knew what part it was since we had no one come out and she said from the error code I gave, I never gave a error code, she said oh it was a recall bulletin they know what is wrong, so the tech came out and asked what was wrong? Realy? He ended up telling me that we should use the dishwasher soap blocks that are made to fit, that we should use only a couple teaspoons' of dishwasher detergent, then told me that all of these new water saving appliances are pieces of crap, and don't waste your money on the higher models more of a chance to break, that's awesome

Purchased a portable Air conditioner from them, what a POS, worked good for a week starting freezing up, service guy came out tore it apart drill holes in it, put it back together said it was all good, after he left I noticed it was missing screws, and he had left his screwdriver, and the unit was still not performing, tech returned broke the foam in the ac that you could clearly see from the top, once again said it was fine, it wasn't. My sons room needed a ac as well and I purchased another lg ac which was about half the size of the original unit, his blows colder and harder than ours, logged 2 more service calls where a guy came out with a laser temp gun and said its working its 10 degrees colder than the ambient air, called LG e mailed LG several times, after being promised by a manager at there customer service he would take care of it and get back to me in a couple hours, I had to reach out to him a few days later to have him ask me after all this do you still have your receipt, even thought I registered it at time of purchase. Needless to say I told them im sure somewhere but why would they need it, I never heard back from them. Another Crappy electronics company.

After placing a want add on the site, I received resumes from people with no experience in the trade I posted even when my add read must have experience in the fields listed. Couldn't find a # to call at first after some research I found a customer service number and was then told that in order for me to reach the right people I needed to redo the job description and of course pay more money to renew the add. Tried getting my money back and was told they were crediting me 50.00 of the 100.00 I had already spent to my account so I updated the add per there instructions and received 2 more resumes, only one of which was experienced, then received a notification that my add had expired, I called Tech support asking why I hadn't received my " Credits" and I got a reply im not even sure what it met. I was also told that my add was at the bottom of the list and that it wasn't being seen by as many people. After a few e mails back and fourth the last one being a week ago I have yet to get a answer. Stay away!
Update,, just got off the phone with indeed rep we will see how it works now