I have listings on vrbo.com for 11 years, and it has become the worst run business I have ever worked with. They are constantly changing the requirements of the owners and adding so much clutter to what used to be a user-friendly site, and now they have gone too far: Not only can I not send pictures to those who inquire, they have a bot that spots when I try to give my PERSONAL email SO I CAN SEND PICTURES! They will not respond to any of my complaints! They want me to pay for all my pictures, but that would make me have to raise my rates. HORRIBLE COMPANY! I am praying for another company(THEYARE ALSO HOMEAWAY.COM) to come to our aid.