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Douglas S.

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1 Review by Douglas

iYogi

  • iYogi

“This is an update to a posting on 5/11/11”
5/11/11

This is an update to a posting on 5/11/11. In the post I stated that IYOGI had not refunded my $170.00 I YOGI did indeed refund my money only to an unexpected account.

It took 8 phone calls until I found a Customer Care rep. Who finally got to the bottom of the problem in the finance department. Why it took 3 months to resolve the issue is a mystery; however, I YOGI did resolve the issue and did refund the money 3 months earlier.

It just took them 3 months to figure out where the money was sent. On the other hand their technical support service is definitely 5 stars.

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