I am an American living in Japan, and I paid for a rental car in the U.S. When I got the voucher, it said in small print that I couldn't use an American driver's license. I was never informed of this before payment. When I contacted the company, they told me to get an International driver's license, saying that it was easy to do. I do not have half a day and $30 to waste getting a license I wouldn't otherwise need, so I asked them to cancel the reservation. They insisted on charging me 34 dollars in spite of their negligence. I certainly would not recommend using this site.