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Douglas D.

Contributor Level

Total Points
81
0
1

1 Review by Douglas

LiveCareer

  • LiveCareer

“Worked for what it was”
5/10/15

Harriet with Employee ID 9331 was amazingly helpful in the live chat, Alaine disconnected the moment I told her the issue. Dislike the way the website is ran (no easy way to end subscription, only sells service as subscription, usual clickbaity crap), but Harriet made a bad experience better.

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  • 209K Views
Helpful  (1)
Thank you
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Laura T. – LiveCareer Rep

Hi Douglas D.,

We apologize if you were disconnected while talking to Alaine. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your account settings.

As confirmed, your subscription has been cancelled and was refunded. Rest assured that you will not be charged any further. We have also sent you a cancellation confirmation email for your records.

Best Regards,

Anna

LiveCareer

Douglas Has Earned 1 Vote

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