BEWARE! I had purchased two vouchers TRAVELZOO promoted using a local eatery in Vancouver ( La Gavroche)which has since closed and gone bankrupt after 30 years in operation, I tried numerous times to contact travelzoo for a refund as per their policy to which there is no reply, no direction, so result. DO NOT BUY VOUCHERS unless you are prepared to eat the loss so to speak, because if the vendor closes, you appear to be on your own, Travelzoo does not care.
Hi Doug,
My name is Cortni, and I am a Travelzoo Customer Service Representative. I'm sorry to hear that that you were unable to redeem your voucher before this location closed, and that you have not been able to reach us for assistance. Please email me at charris@travelzoo.com so that I can make this right for you.