ANSWER YOUR PHONE LIKE AN ADULT --- writes Yext Sales Agent xxxxxxxxx - I cannot believe that they actually let an agent like this handle potential customers, needless to say I'll stay with my current web provider - at least they know what customer satisfaction is about. Read the reviews ---- Yext needs to rethink their salespeopleship training program - in the words of Zig Z -- selling is something you do for someone - not to someone. I ask that if anyone at Yext would like to chat about this agent, please feel free to contact me.
Hi Doug. If you're having trouble getting through to someone's direct line, I would advise giving out Support Department a call. Our sales associates are the ones who facilitate the sales process, but once this is complete, our Support representatives will be the ones to help. We are always available by from on Monday-Friday between the hours of 9am-5pm and are equipped to help you in any way that you need. I would reach out to you directly, but I don't have your contact information, so please feel free to reach me at 888-921-8247 if you would like to further discuss your issue. - Supervisor of Client Support, Yext