Doubi D.’s Reviews of NoMoreRack & more

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“I ordered an item on Jan 17”

1/25/14

I ordered an item on Jan 17.
On Jan 20 i get an email with a usps tracking number saying my item was shipped. 2 days later, nmr emails me again saying they couldnt honor my order becauseof supplier issues (?). Meanwhile the tracking number was for an item delivered in GA, while i live in MI - so obviously they sent me someone else's order's tracking information. What a scam! No other company will sellmore items that it has on stock! Never again! Horrible service

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Vincent D. – NoMoreRack Rep Over a year old

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.