I didn't even complete an order. I order on-line all the time and luckily, I used PayPal to check out. Apparently, they are on a list of suspicious merchants so the transaction didn't go through. I have never had a problem with PayPal so I tried changing my name(maiden name on PP) and then changing to my maiden name on the purchase site. Red msg. You may wish to try another credit card... HA. The Customer Support # is *******541 which white pages says doesn't exist. Now I'm worried about identity fraud. Definitely shady and Thank Goodness for PayPal.