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Dorothy D.

Contributor Level

Total Points
80

1 Review by Dorothy

  • LiveCareer

1/19/16

SCAM This is a horrible company. You think you are getting a resume for $2.00 and then you are charged 39.80. Wish could rate them -100. BEWARE. This has happen to too many people. Contact the BBB or get together to file a lawsuit. This needs to be stopped. NOW

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Laura T. – LiveCareer Rep

Hi Dorothy, we are very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
I have sent you a private message to be able to communicate in a secure manner and be assist your directly. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team.
Best regards,

LiveCareer

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