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Donnie M.

Contributor Level

Total Points
89

1 Review by Donnie

  • BikesDirect

6/18/12

At first I was skeptical about purchasing a bike online without seeing it in person. I did my homework by checking reviews and comparing prices. I discovered that the people who have given bikes direct poor reviews are most likely those who are (A) People who haven't actually purchased anything from them because they are "Brand Name" shoppers, or (B) People who have purchased a bike and didn't realize they would have to put a small amount of effort into putting it together, or (C) The kind of individual who you can't satisfy no matter what. Well, after gathering my facts and carefully weighing my decision I decided to buy a "Gravity FSX 1.0."
Now I can give you a complete review based on my personal experience.
I decided to buy the bike although I found many mixed reviews about Bikes Direct. I mostly ride on paved trails and occasionally on dirt trails, so I didn't need a competition spec bike. I wanted a better bike than what could be found at Wal-Mart, Target, etc., but I didn't want to drop $600 either. I found an entry level mountain bike on Bikes Direct that was comparable to a bike I saw at Sports Authority. The bike on Bikes Direct $329, no tax, and included shipping. The bike at Sports Authority was $550, plus 6% sales tax.
The thing that tipped the scales when making my final decision was the reviews I saw here on Site Jabber. Bikes Direct had a higher rating than many popular retail stores. Bikes Direct also offers a 100% satisfaction guarantee, so I figured the only thing I had to lose was the postage if I decided to send it back. I called their credit card hotline and placed my order. The next evening I had my receipt emailed to me along with a UPS tracking number and 4 days later I had my bike. I am thrilled with my purchase and the Bikes Direct website accurately described the bike I ordered including the photos. The only thing I had to do was minor assembly, adjust the brakes, and shifters. Initially I was scared about ordering, anxious once I ordered, and thrilled once I received the bike. The whole process was easy and smooth. I wrote this review for people who are worried like I was about ordering from Bikes Direct. I do not work for them in any way and unfortunately I wasn't paid to write this.

Donnie Has Earned 9 Votes

Donnie M.'s review of BikesDirect earned 9 Very Helpful votes

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