I have shopped with them since 2012. I've learned to search the products out elsewhere online mainly Amazon or Wayfair for larger products before committing to purchase. I do this to compare prices, availability and delivery times because as stated by many Zulily can be EXTREMELY SLOW for delivery times?
That being said I have often found lovely things that I was able to stash away for future gifting. I especially love their baby clothing selections often very unique items that the recipients have loved!
Never purchased personal clothing, shoes or such because of no return policy - too risky!
Customer service always very helpful for me.
Like any online shopping - use common sense!