Donna R.

I have been a member of Club Pogo For years. I renewed my membership and began having problems with games I played EVERYDAY. I followed all the instructions on the HELP pages. I could not find any way to contact anyone to report the problem. I finally posted on the forum board and a supposed tech emailed instructions that I again followed to the letter. He than asked me to cut/paste/send to him the specs on my computer. I heard nothing back. There is no customer service to complain to. If I cancel my subscription I will not get any $$ back. I paid for services I cannot use. Club Pogo is a big Rip off. I am so dissatisfied and there is no way to get any help from Club Pogo

I renewed my yearly membership to Club Pogo, and began to have problems with the site. I could no longer play games I played every day. I could not find any way to report the problem. I did EVERYTHING the HELP site told me to do. Nothing worked. I finally got an email from a tech and did everything he told me to do. He kept saying the problem was my computer. When he requested I cut/paste and send info to him about my computer, I never heard from him again. The problem is still ongoing. I cannot get a refund and I cannot get the problem resolved. There is no way to contact Club Pogo Customer service. I Paid $$ for nothing.