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donna r.

Contributor Level

Total Points
110

1 Review by donna

  • NoMoreRack

5/7/13

Would not order again and have warned my facebook friends and family. Was told item I ordered shipped on 4/21 only to be told today they apparently did not have it in stock to have ever shipped. Was not given choice to have money returned but was told I could order from them with credit.
No thanks. Will be contacting my credit card company and if no satisfaction to get money back, I will contact my state's atty general

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Nomorerack C. – NoMoreRack Rep

Hi Donna R.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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