Donna M.

Easy and clear. Thank you

I had my business advertised on The Knot for over 4 years. I was very happy with the response I got until they changed the way brides responded via an app.
I was told "there is something wrong with my email"... long story short.
When they said hey it's time to renew I emailed them back saying I will be looking for other
Avenues to advertise. Now 5 months later they didn't get paid after that and now telling me I owe them for back fees... for WHAT? I lost. I should send them a bill.
So before you advertise with them. Make sure "there is nothing wrong with your email" whatever that means.
Several leads responded to went into spam when I did reply. If you advertise online and get a lead you know how important it is to answer in a timely manner... so does The Knot since they are constantly reminding me of this.