Donna L.

I booked a car online for a Florida airport. There were two type cars at the lowest price. They wrote me and said there were no cars available for the one I selected, and when I asked about the second type car, they said there were no cars available for that type either. Then, they said I could have a car for an additional cost, about 25% more, so I cancelled. Normally in the US, if a specific car is booked and is not available, the company gives you another car at the same price. I think this was all about bait and switch, so I cancelled the whole thing. They should not have a price online that is not legitimate. I will never use them again.