Donna L.

We have purchased many things from Thred Up and most--but far from all--were in great condition. A few were so old (I would guess 12-15 years)--from mass merchandiser stores no longer in existence. Tells me their evaluators are not that saavy. Many had pilling or fading or generalyl worn looks.

We recently tried our first sale to them. THEY WERE DISHONEST AND RUDE. The value they put on the goods we sent them (all name brands, the least expensive of which were Osh Kosh) was less than 10% of Salvation Army's published donation value. We vowed never to sell to them again. They contacted us about a month after to review the transaction. We told them we were vey unhappy. They passed the comments along to another department who emailed us with a COMPLETELY FRAUDULENT assessment, saying we had submitted items that were on thier lists of unacceptable (NOT TRUE. I had the list in my hand when packing the boxes). They said the items were not clean, were worn or piled. NOT TRUE. I am a professional costumer. Laundry is an art form to me. The items were perfect. Never repaired. Laundered expertly, ironed if necessery and in excellent condition. AND WE HAVE SEEN MANY OF THE ITEMS FOR SALE ON THEIR SITE AT HIGH PRICES.
Apparently they are so greedy that making a fair profit on the items they sell is not enough. They must cheat and malign those who provide them with the items.
I will never buy from them again. They may have some good buys in useed things but they have a dark corporate culture to which I cannot lend my support.