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Donnah C.

Contributor Level

Total Points
89

1 Review by Donnah

  • DressLily

10/27/14

ABSOLUTE SH*t
Sizes are waaaayyy off. I order a 2x. Ok 2x! I normally wear m-L but i wanted a loose jacket incase their size was off. And its waaaaayyy offf. It won't even fit my 12 year old sister! We tried canceling the order a few hours after and they just brushed it off like nothing and said its too late. Quality is $#*! for 50$ i could get a better quality coat at Walmart! Im warning everyone on Facebook/twitter/instagram about this outrage. Unbelievable!

Tip for consumers:
If you're a size0-5 order 2x. Thats how off they are on their sizes.

Service
Value
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Quality
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CustomerService R. – DressLily Rep

Dear Donnah C.,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please accept our sincerely apologize.The size based on China, run small than foreigner country. We offer you the measurements exactly like the size chart under product information. We recommend referring to the specific measurements in the product information and compared with yours.

We are committed to assisting every customer at any time. Many thanks.

Best Regards
Customer Service from Dresslily.com

Donnah Has Earned 9 Votes

Donnah C.'s review of DressLily earned a Fraud Buster vote

Donnah C.'s review of DressLily earned 8 Very Helpful votes

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