The products are very good but if you want customer service forget about it. There dispenser systems are terrible and you will loose half your product as they stop working. I have written to them about this and no response. I also wanted to exchange an unopened unused foundation for another color. S ent a request in and by the 3 times and by the time they responded the 2 week limi5 on return w as up with no exceptions. If you buy their products don't buy them directly get them from another site that has better customer service.