I ordered a coat from DressLily and a larger size. The liner was too small, the outer did fit. There was no buckle with the belt. I took the pictures as they asked.
I asked to return the coat and was told I could have a 20% refund of the full price or pay for expensive return to china.
No further word from them.
Dear Donna F.,
Thank you for your valuable feedback.
We have checked and customer ordered XL, while we have 2XL for the item.
We have already reached to this customer about whether she like the resend of larger size.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com