The Product Page for the Tablets I ordered as Christmas gifts for my grandchildren said GUARANTEED to arrive BEFORE Christmas. Guess what... NOT HAPPENING. I have been emailing back and forth with a robot machine telling me that my issue is resolved, because it has shipped and they provided me with the tracking info that clearly shows 12-26 delivery date. I am sick over this. I filed a complaint with the BBB. Everyone that gave less than 4 stars needs to do the same and get these people shut down! How can they do this at this time of year?