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Donna C.

2
Level 2 Contributor

Contributor Level

Total Points
615

About Me

Mom, gma, daughter, sister, student of anything healthy.

How I Can Help

I am very passionate about customer service. It seems to have gone down the tube as I am having to defend myself on more than an occasion. A single complaint of bad customer service will get a company more notice than 10 good reviews. When will they learn?

Interests

Audiobooks, gardening, garage sales, flea markets, rescuing animals.

6 Reviews by Donna

  • American Eagle Outfitters

2/10/15

I love this store. I am 6 feet tall and have a extremely hard time finding clothes that fit my arm and/or leg length. This is one of the few stores where i can assure my pants will be long enough and in some cases may have to hem. The other thing I like is they have jeans that come high on the hips. I can't wear (excuse me... I WON'T wear as I am far too old for that) the low cut style that ends at the pubic bone. The jeans that I purchased are so soft that I could wear them straight out of the bag. I would wear them every day if it was acceptable at work.

My only complaint is the variety. The high waist artist jeans are so tight through the thighs that I am not sure how others fit in them. I would love to find just a straight leg Jean that doesn't flare and look like a bell bottom. I did rip up one pair and sew in a straight slimer fit.

Finally price. Everyone knows there are pricey jeans out there. Especially if you need an custom size. I can watch my email most weeks and get some kind of discount offer for being a member of there mail list. $40.00 is a great price for what you get. Returns are handled quickly and efficiently.

I have not purchased any tops, so I don't know if they will be long enough for my arms.

Yiu won't be sorry for investing in their quality clothing.

  • RoseWholesale

2/7/15

Guess those who have placed reviews and exclaimed the wonder of the beautiful clothes they have received have never really shopped for quality merchandise. I read the reviews and watched a couple of videos on YouTube so I only ordered one item.

Before YOU order, read the return policy carefully. Take photos of your merchandise as you open the package and as you inspect if you have problems with quality. The one shirt I ordered in an XL would have fit a small teenager. Looking at some of the size charts now, I see some of the items are considered XL for a size 10. I see so I can rework the snotty craftsmanship. Please note that I feel this company sells knowing you won't send items back because the postage is far more than their cheap clothing ( MY PERSONAaL OPINION). Since I used a credit card they are assisting in the refund process. It won't be easy but I will get the refund. This company is Sammydress.com using another name. Exact same shirts. Beware you are not going to get the items pictured, but someone's cheap knockoff attempt at copying it, manufacturing 50 or 75 pieces per hour with poor quality materials.
BUYER BEWARE. Ck out Youtube before you order.

Tip for consumers:
Just don't ! You will feel better if you just flush your money down the toliet. At least that way you will know for sure yiu won't get your money back.

Service
Value
Shipping
Returns
Quality
Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Donna,

Thank you so much for your important feedback.

I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer. Could you send us your order number or your email address? Then we will check your order problem and give you the final solution.We hope you can reply us soon.

Again, I am sorry for the frustration this has caused you and hope that this will set things right.

Best Regards

Customer Service

  • DirecTV

1/17/15

I guess it depends on the person answering the phone. But I am tired of hearing all the "deals" for new customers while existing customers like myself pay out the hoo boo for services. If/when I call they have now jumped on the bandwagon of selling useless add on junk. Customer service... Blah. However when you live in the country, your choices are limited and this is the better of two bad choices.

  • Amazon

1/16/15

I love using Amazon for my shopping. Using my Amazon Prime membership, I get free shipping, so I would much rather shop here than anywhere else online. I have had problems with some of their merchandisers and Amazon has stood behind me 100% and followed through to assure I was happy with the outcome. Great online retailer.

Tip for consumers:
Always remember if youmpurchas it from someone at a cheaper price, the shipping may eat up any discounts.

Service
Value
Shipping
Returns
Quality
  • Walmart

1/16/15

Hate this store. However they are my only choice for shopping.

  • Care.com

1/16/15

This company is worthless. I am extremely qualified to be a caregiver in my area. With few sitters available, pickings are slim. I have applied for over 20 jobs and gotten 0 (zero) responses.

What I have gotten is individuals who are trying to scam me. All claim to have gotten my phone number for my profile (not possible). They are all from out of state and the context from their texts indicate a lack of English grammar. I agreed to meet the first one, just to see if she would show up (she did not). I had checked her out and ask too many questions she couldn't answer. Especially the request for my SS number to "set up payroll". I told the next THREE to contact me only through the website and not use my phone any further for communication. Of course non did. Nor did they have profiles on Care.com.

I contacted Care.com each time and stated my concerns about scammers and questioned if there were other complaints. Care.com have never answered any of my emails on the matter.

I now question the legitimacy of the site and too wonder if they have sold my information.

Be aware... Very aware.

Tip for consumers:
Don't trust them.

Donna Has Earned 115 Votes

Donna C.'s review of Walmart earned a Very Helpful vote

Donna C.'s review of Amazon earned a Very Helpful vote

Donna C.'s review of DirecTV earned a Very Helpful vote

Donna C.'s review of Care.com earned a Well Said vote

Donna C.'s review of RoseWholesale earned 5 Very Helpful votes

Donna C.'s review of Care.com earned 103 Very Helpful votes

Donna C.'s review of American Eagle Outfitters earned 3 Very Helpful votes

Donna hasn’t received any thanks yous.

Donna Has 1 Fan

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Susan J.
3 Reviews
85 Votes

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