They are terrible! I ordered a dress and coat for my granddaughter for Christmas last year and never received my order. I ordered it in early October and when December 5th arrived and no arrival after 60 days, I called number that I had to hunt for. I left several messages and got no response. I finally sent an email and didn't get a reply back until after Christmas. It said that there was a back log from so many orders over the holidays but they would ship it in the next two weeks. I sent them a reply that I wanted a refund of my money and I still have never heard from them. I went to my bank and reported it. But when they attempted contact with the seller, they were unable to access their bank information. It is a scam! It cost me 90.00 to learn to be really careful about online businesses! I only added a star in order to rate something. I really feel like they are worth a big zero!