Don C.

Ordered product and it didn't show up. Checked tracking and it stated I refused the package, which I didn't. In fact I never saw the packaged and had ordered same thing a week earlier and it was shipped to my mail box. Hard to refused something left in your mail box. Anyway, emailed Woot and got a form letter reply back stating I should contact the shipping company myself and see what they say. Silly, the shipping company has already stated I refused the package. Emailed Woot back and told them I paid $5.00 for shipping in which they picked the shipping company and it was their problem, not mine. Anyway, will just contact the credit card company and dispute the charge. It's apparent and my opinion Woot doesn't have any customer service. Would be hard to buy from them again.