Dona S.

Don't use this booking site or you will get rip off. I book a hotel in Jakarta using this site for about AU $ 600 for four nights but when I check In at the hotel the price the hotel charge me $700, I realize after I made the payment. When I try to claim it back to the reception and show all my booking details with the price that I receive from hotel travel, they check it and said the price in their system is didn't match with the price I shown them. A they contact hotel travel and hotel travel said the right price is the one that the hotel receive ( of course because I already pay) hotel travel won't take any responsible what so ever, I book the hotel because of the price and they can just tell you "what ever" the price you book was wrong and you must pay more when you check in. They said if I not happy I must contact them my self, but I knew I will never see my money again. Stay away from this site, it's a total scum!