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I would never ever ever again buy from them, in-store and/or online! The whole buying experience was awful, the moment I get the products I will return them just because they have no respect for their customers!
I ordered two items at the beginning of December last year, I was supposed to get them by December 23 at the latest. When I asked what happened, they told me to wait for another two weeks... and, then, to wait until the end of January. After that, they changed it to the end of February! I was only reimbursed for the "shipping costs" but the rest of the money they're keeping it until God knows when...! I deleted my account, did the huge mistake to trust this site and I warn you: stay away from them!
I paid for an item and I never got a shipping confirmation or any other details about my transaction. Didn't get what I paid for either... The seller doesn't answer to my emails and the buyers, on this website, CANNOT CANCEL their transactions. It is stupid, nothing like Amazon or Ebay: NEVER EVER AGAIN!
Tip for consumers:
my tip: stay away from it!
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Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.